Shipping policy

Please note the current pandemic events may incur a delay in the transit of your order. We are working closely with our couriers to monitor potential delays, but at this stage we cannot yet guarantee on-time delivery. Please consider this when placing your order. COVID-19-incurred delays don't grant refunds.

Delivery to the USA will be processed within 5-7 Business Days.

Wrong Address Disclaimer

It is the customer's responsibility to ensure the shipping address entered during checkout is correct. If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email or reach out directly at thekaybeebusiness@gmail.com with the correct information as soon as possible.

Customs/Duty Charges

Kay Bee Kandles is unable to advise what custom charges may be applied. Any custom charges are applied at the discretion of the courier and local laws and regulations, and will be payable by the customer.

Please make sure you understand your country's import tax and customs duty regulations before placing an order.